Monthly Archives: June 2008

Funny Bill Gates E-Mail

Posted on June 30, 2008 by admin

I know this is old, and some people are complaining about mentioning it, but it seems to me that there’s enough hardship in using Windows to make it relevant.  It’s a complaint e-mail from Bill Gates to folks at Microsoft … Continue reading →

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What I Can’t Support

Posted on June 30, 2008 by admin

There’s a good post on the Help Desk at TechRepublic on support requests one should turn down.  Since I provide support generally on an annual basis, this is something I have already learned.  I have also learned that simply having … Continue reading →

Posted in Energion.com, Information Management, Workplace Thoughts | Leave a comment

Sometimes You Just Can’t Win

Posted on June 29, 2008 by admin

I’ve often watched John Webb (my stepson) pitch a very good game only to lose either because the other team’s pitcher was also pitching a good game or because the bats on his team just didn’t come to life. Well, … Continue reading →

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Smartphone Wars

Posted on June 29, 2008 by admin

The smartphone wars may be heating up, with lots of wonderful new entrants, but I still like my Palm Centro, and don’t use all its capabilities.

Posted in Cell Phones, Wireless | Tagged , | Leave a comment

Twellow.com with Twitter

Posted on June 27, 2008 by admin

I found a new service today via my WebProNews e-mail called Twellow.com.  What Twellow.com does is let you easily find people that you might want to follow.  It is, as it’s name suggests, a sort of yellow pages for Twitter.  … Continue reading →

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Have You Checked the Cable

Posted on June 27, 2008 by admin

This was just a funny experience I had diagnosing a client’s network problem over the phone.  Fortunately I had a young man on the other end of the line who reported accurately.  (For those who receive customer service, one of … Continue reading →

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Bad Customer Service Example

Posted on June 25, 2008 by admin

From a Rocky Mountain Chocolate Factory franchise, according to The Consumerist.  I bring this up to point out that a minimum level of common sense is required for good customer service.  If you think you have enough rules to cover … Continue reading →

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WordPress 2.6 Beta

Posted on June 24, 2008 by admin

Update: It obviously worked.  Simple Tags was the only plugin to complain so far. WordPress has gone to 2.6 beta, and I’m trying it here.  Despite the dangers of beta software, I usually go ahead and work with it.  Please … Continue reading →

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UTF8 Conversion under WordPress 2.5

Posted on June 21, 2008 by admin

I just converted a database for UTF8 using the UTF8 Database Converter.  It provides dire warnings about using it for versions after 2.2, but having made a complete backup, I decided to try it anyhow.  It worked beautifully.  The database … Continue reading →

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Switched Header to Baseball Theme

Posted on June 19, 2008 by admin

In honor of John Webb pitching for the Pensacola Pelicans, I’m featuring a picture of a game going on at the Pelican Park here in Pensacola.  I’ll have to fix the text color.

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